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NEDBANK SECURITY & PRIVACY STATEMENT

NEDBANK SECURITY & PRIVACY STATEMENT

Legal Notices

 Nedbank Limited email disclaimer.

This email and any attachments thereto may contain confidential and proprietary information. This information is private and protected by law. Therefore, if you are not the intended recipient of this email, you are requested to delete this entire communication immediately and must then note that any disclosure, copying or distribution of or action based on this information is prohibited.

Emails cannot be guaranteed to be secure or free of errors or viruses. The sender does not accept any liability or responsibility for any interception, corruption, destruction, loss, late arrival or incompleteness of or tampering or interference with any of the information contained in this email or for its incorrect delivery or non-delivery or for its effect on any electronic device of the recipient.

If this email is not related to the business of Nedbank, it is sent by the sender in his/her individual, non-business capacity and not on behalf of Nedbank.

If verification of this email or any attachment is required, please request a hard copy.

Security

1.  Any person that delivers or attempts to deliver any damaging code to this web site or attempts to gain unauthorised access to any page on this web site shall be prosecuted and civil damages shall be claimed in the event that Holsboer (Glenmore Seaside Resort PTY Ltd) suffers any damage or loss.
 

2.  The user agrees and warrants that its log-in name and password shall:

  • Be used for personal use only; and
  • Not be disclosed to any third party.


3.  The user allows Holsboer (Glenmore Seaside Resort PTY Ltd) to take all reasonable steps to ensure the integrity and security of the Holsboer (Glenmore Seaside Resort PTY Ltd) site and back-office applications.
 

4.  All credit card transactions are processed on the local iVeri website and secured via a SSL Certificate. At NO stage does Holsboer (Glenmore Seaside Resort PTY Ltd) or it's staff have access to your card details.

Privacy Notice

PRIVACY NOTICE

For us to provide you with booking services we need to collect, use, share and store personal and financial information about you. This privacy notice aims, among other things, to inform you about how undertake to keep your personal information secure when providing services. This information includes information you share with us, information that we gather during our relationship with you as client, as well as information about your marketing preferences. This notice also sets out your rights and how you may protect them.

 

What personal information do we collect and how?   

Personal information is data that can be used to identify you. This information includes but is not limited to names, ages, identity numbers, registration numbers, addresses and other contact details and banking details.

We collect your personal information in the following ways:

  • Directly from you when you complete a product application form, whether electronically or on hard copy. 
  • Indirectly from you when you interact with us electronically. When you are browsing our website (including our mobile application), we may collect information from you, such as your internet address and server logs. (All internet banking sessions are encrypted and personal information is stored according to internationally accepted banking information security practices.)
  • Indirectly through your interactions with third parties. 

 

How do we use your information?

We may, with your permission if required, use personal and biometric information we collected in several ways, for example:

  • To identify you.
  • For statistical analysis.
  • To meet our obligations under an agreement with you.
  • To comply with legislative requirements.

We may record and monitor any communications between you and us and use these recordings to verify your instructions to us, to analyse, assess and improve our services to clients, and for training and quality purposes. 

We will not sell your information to third parties and will only market to you in accordance with our legal obligations and your marketing preference, using the communication method you chose.

We may communicate with you by post, phone, SMS, email and other electronic media about services that may be of interest to you. You may ask us to stop or start sending you marketing messages by informing us in writing or through our branch network, call centres or website.

It is your right to refuse to provide personal information, but you must keep in mind that this refusal may limit our ability to provide the required services to you. It is important to note that we will only collect information from you that is necessary and relevant to the service  to be provided.

No information will be collected without your prior consent or as prescribed by law. We will not use information collected about you for marketing purposes you have not consented to. 

Should we make use of third-party data providers, we will ensure that such providers have obtained the required consent to share the information with us. 

 

To whom will we disclose your information?

We will disclose your personal information to third parties only under the following circumstances: 

  • We have your consent to do so.
  • We are required to do so by law.
  • It is necessary to protect our legitimate interest, your legitimate interest or the legitimate interest of a third party to whom the information is supplied.
  • It is in the public interest to do so. 
  • We have to meet tax reporting requirements.
  • We are ordered to do so by a court of law. 

 

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. 

Retention

We will retain your information only for as long as we need it, given the purpose for which it was collected, or as required by law and any other statutory obligations. Your information may be retained for varying periods from the end of our relationship, depending on regulatory requirements. We will take all reasonable steps to destroy or deidentify the personal information that we hold when it is no longer required.

Cookies

We make use of cookies to personalise your repeat visits to our website by determining how you use the site. Cookies are very small text files that may be stored on your computer or mobile device when you visit a website, enable images or click on a link in an email. 

We use cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to meet your needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. 

NEDBANK SECURITY & PRIVACY STATEMENT

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